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How do I retrieve the log files from installation or updating?

The log files when installing or updating are stored in your temporary directory here:


Tip: Open windows explorer and in the address bar, type %localappdata% to jump straight to your local appdata directory.

These files are called "Xara Designer Pro+ Setup Log.txt" for installation logs and "Xara Designer Pro+ Update Log.txt" for updating logs.

If you have a problem with installing or updating, please send a copy of these files along with the error message to support, which you can contact here.

Choose files or drag and drop files
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  1. Robert Turner

  2. Posted